Bob Coppedge Bob Coppedge

Microsoft Tightens DMARC Rules—Are You Ready?

Attention, CEOs and IT managers! Just when you thought managing your email security couldn't get any more complex, Microsoft has decided to spice things up. Starting May 5, 2025, Outlook will enforce stricter DMARC compliance. It’s time to get your email ducks in a row.

Read More
Article4, General Technology Bob Coppedge Article4, General Technology Bob Coppedge

Are Your Employees Losing You Money Because They Can’t Use Tech?

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. But that promise can turn into a financial nightmare if you neglect employee training and change management. When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can fall.

Read More
Article3, Managed Services Bob Coppedge Article3, Managed Services Bob Coppedge

What The Heck is a TSP?

I’m glad to hear that other industries are getting into the three-letter acronym (aka TLA) world. A TSP can be a teaspoon. Or it can be a Thrift Savings Plan. Or Trisodium Phosphate. Or Travel Service Provider. But for this blog, we’re sticking with IT. The term stands for “Technology Service Provider”.

Read More
Article3, Managed Services Bob Coppedge Article3, Managed Services Bob Coppedge

What to Look for in an IT Service Provider

Are you a business owner or manager in search of a reputable IT service provider but unsure where to begin? You're not alone. In today's technology-driven world, selecting the right IT support company is crucial for your business's success. In this blog post, we will discuss key factors to consider when choosing a reputable IT provider, backed by three illustrative examples.

Read More
Bob Coppedge Bob Coppedge

Taylor Business Group BigBIG 2023 Conference Recap

Taylor Business Group is a coaching group specifically for Managed Service Providers that really help us from an executive management standpoint. So, one of the things I wanted to do is to check out some of the executive coaching options that are out there in the industry, and Taylor Business Group has one of the better reputations.

Read More
Bob Coppedge Bob Coppedge

Update on Changes Here at Simplex-IT

I wanted to take a moment to update you on some of the changes going on here at Simplex-IT. These have been in place for a couple of weeks, but now it’s time to “go public”, and we wanted you to be amongst the first to hear the news.

Read More
Bob Coppedge Bob Coppedge

What Should You Do To Handle Data Privacy Updates?

Once data began going digital, authorities realized a need to protect it. Many organizations have one or more data privacy policies they need to meet. Industry and international data privacy regulations are just the tip of the iceberg. Here are a few things you should investigate to handle data privacy updates:

Read More
Bob Coppedge Bob Coppedge

How Do I Keep My IT Practices Up To Date

Take time now to develop some standard IT Policies such as Upgrades, Acceptable Use, and/or Bring Your Own Device. This way you have repeatable processes for each annual assessment and employees are aware of your expectations.

Read More